If you find a mistake on a recent deposit, there are three possible solutions to correct the data, outlined below. The specific solution depends on what type of change is required.
Reconciled deposits cannot be edited or deleted. If the deposit has already been reconciled, go to Financials Main > General Ledger > Financial Institution Statements and un-reconcile that transaction before proceeding.
Type 1: Edit the deposit
Deposits can be edited to change the following fields:
- Status (Created, Deposited)
- Memo
- Attachment
To edit a deposit:
- Go to Financials Main > Accounts Receivable > Deposits
- Click the down arrow next to a deposit
- Edit
- Make the change
- Save
Type 2: Delete the deposit
The following fields can be changed by deleting and re-creating the deposit, without editing the receipt:
- Date
- Number
- Receipts included
- Bank account
To delete a deposit:
- Go to Financials Main > Accounts Receivable > Deposits
- Click the down arrow next to a deposit
- Delete
- Click OK to confirm the deletion
- Follow the instructions for creating a deposit, this time with the correct data
If the deposit has already been reconciled, go to Financials Main > General Ledger > Financial Institution Statements and un-reconcile that transaction before doing the deletion.
Type 3: Edit the receipt
The following changes require the deletion of the deposit, and then editing of the receipt:
- Line item amounts
- Line item accounts
- Customer
- Receipt Type (Cash, Check, EFT)
First, follow the instructions above for deleting a deposit.
Then, to edit a receipt:
- Go to Financials Main > Accounts Receivable > Receipts
- Click the down arrow next to a receipt
- Edit
- Make the change
- Save
- Follow the instructions for creating a deposit