This article explains how to identify student transportation code problems and how to solve them. Most commonly, a student is either missing a transportation code or a code’s effective date does not cover the student’s entire school enrollment.
It is best practice to check periodically for transportation code issues using the Overall Statistics Report and grouping the results by students and by transportation codes.
To check students with transportation codes problems using the Overall Statistics Report:
- Go to Admin Main > Attendance > Overall Statistics
- Select a Time Frame and other options
- Select Group By
- Transportation Code
- Generate Report
The resulting report will display the message unassigned for any student with missing transportation codes or transportation codes that don’t span the length of a student’s enrollment.
To solve transportation code issues for a student:
- Go to Admin Main > Students - Single-View
- Search for and select the student
- Edit Student
- Scroll down to the Transportation Code
- Make edits
If the student is missing a transportation code, then you will select it from the drop down and the problem will be resolved.
If the student has transportation code(s), yet received the unassigned message, then check the code’s effective date(s) and compare them to the entry and exit dates from the enrollment details table. This student has at least one day in which the student does not have a valid transportation code.