Why do I see the wrong academic year when I log in?

In this article, you will learn why you may be seeing the wrong academic year when you first log in to SchoolInsight, if you are a School District Admin; moreover, you will learn how to prevent this from happening.

This typically happens when a school district admin logs in at the school level and goes to the Student Single View or another academic year dependent page, but the year defaults to a previous academic year instead of the current year.  This happens to school district admins for one of two reasons:

  1. The current academic year at the district level is marked as either closed or future while a previous academic year is still active
  2. The current academic year has not yet been created at the district level

 

If the year already exists, the SDAdmin should update the status of the academic years at the district level, which can be done with the following steps:

  1. Go to SDAdmin Main > Academic Years
  2. Edit and change the academic years as follows
    1. The current academic year should be Active
    2. Previous academic years should be Closed
    3. Upcoming academic years should be Future
  3. Save

 

If the current academic year does not exist at the district level, but does exist at the school level, the SDAdmin should create the current year as an active year, as detailed in this article.

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