How Do I Void Payments and Fees?

This article explains how admin can void payments and fees. Payments and fees can be voided if they were erroneously applied to a student’s or employee’s account. This can be useful if a mistake happens, such as if a student was inadvertently charged twice for a purchase but should have been only charged once. 

This article will cover the following topics:

• Voiding Individual Payments or Fees
• Mass Voiding Multiple Payments or Fees by Individual
• Voiding Many Payments or Fees on the Same Date

Voiding Individual Payments or Fees

To Void an Individual Payment or Fee:

1. Go to School Main > Student Single View
2. Search for Student
3. Go to the Fees Tab
4. Select the desired Account
5. Find the desired Payment/Fee
6. Select Void
7. Void

Mass Voiding Multiple Payments or Fees by Individual

Sometimes, there may be a need to void multiple payments or fees on a single student or employee account, such as when a student is charged fees for several missing books, but the student returns the books at a later date.

To Mass Void Payments or Fees applied to a particular individual:

1. Go to School Main > Tuition/Fees > Fees
2. Select Mode: Student or Employee
3. Search for the Student/Employee
4. Select the desired Account 
5. Mass Void
6. Select the Box Next to Each Payment/Fee to be Voided
7. Void Fees

Voiding Many Payments or Fees on the Same Date

Admins can also void multiple payments on the same date, such as when many field trip fees created on the same date need to be voided because the trip got canceled.

To Mass Void Payments or Fees on the same date.

1. Go to School Main > Tuition/Fees > Fees
2. Select Mode : Date
3. Mass Void
4. Select the Account
5. Select the Date that you wish to Void
6. Select the Box Next to Each Payment/Fee to be Voided
7. Void Fees