Registration Reminders allow you to mass send reminders to parents to complete their online registration forms and view information about reminders that have been already sent.
This article will cover the following topics:
- Online registration reminder message templates
- Sending a registration reminder
- Viewing reminder details
Online Registration reminder message templates
One unique thing about registration reminders is that they have their own set of message templates.
The structure of a template is listed below with an explanation of each part:
| Field | Description |
| Description | Used to indicate the templates use |
| Subject | The subject line used for email notifications. (Enhanced Parent Communication only) This line contains the message that will appear for users receiving text and app notifications |
| Body | Contacts the entire email that will be sent to parents |
| (Enhanced parent communication only) voice recording | User to record or upload a message to be sent out with a registration reminder |
Creating a message template
To create a message template:
- Go To Main > Online Registration > Message Templates
- Create Message Templates
- Set message template type as online registration reminder
- Fill the data
- (District level only) mark schools where this template is available
- Save
Editing/deleting a message template
When editing a message template, you can edit all parts of the message or mark it inactive. If you want to remove a template that has been used, mark it inactive to ensure it does not affect existing data.
To update a message template:
- Go To Main > Online Registration > Message Templates
- Edit the message template
- (Optional) (District level only) Change if this template is available to schools
- (Optional) Change the active status
- Save
Sending a registration reminder
Registration reminders are sent to parents based on registration status of the collector in SchoolInsight. For more information on what these registration status mean, please refer to the following article.
To send a registration reminder:
- Go To Main > Online registration > Registration Reminders
- Mass Send Reminders by Status
- (District level only) choose to send all schools, or a specific school
- Select the desired Online Registration Collector
- Choose to send reminders to all students, new students, or just returning students
- Choose which grade levels will receive the reminder
- Select which registration status’ to send a reminder to
- Select a template to send for the reminder. For any questions on the message templates, please look at the section above
- If you do not have any online registration message templates, please hit the create button to create button.
- If you wish to view the message associated with the current message template, hit the view (
) icon
- If you wish to edit the existing template, click the edit (
) icon
- If you wish to create a new message template, click the add (
) icon
- Configure which communication channels the message will be sent through
- Email/App Notification only
- (Enhanced Parent Communication only) Also send Text and Voice Messages
- Mass Send Reminder
Viewing reminder details
Viewing the sent message
Once a registration reminder has been created, you can choose to view the exact message that was sent, as well as view details such as who the message was sent from, who it was sent to, such as grade level and registration status, and a summary of the emails delivered.
To view the sent registration reminder:
- Go To Main > Online registration > Registration Reminders
- Click the view (
) icon to view the message that was sent.
Viewing delivery details
Once you have sent a registration reminder, you can track the details of the notification type and how each recipient interacted with it.
To access delivery details:
- Go To Main > Online registration > Registration Reminders
- Click the (
) icon to view delivery details
The Recipient Summary gives you an overview of recipients and the total number that either; received messages, interacted with messages, or did not receive a message due to an error.
The Delivery Type Summary breaks down the total number of messages from each contact type that were either; sent, interacted with, or not received due to an error. This table will give you an idea of which contact methods result in interactions and which do not.
The Recipient Details lists every recipient included in this announcement and the contact status (sent, interacted, error). The arrow to the left of each recipient can be clicked to expand more information, which lists each contact type and their status. This table helps determine which recipients received and interacted with their message and which resulted in an error.
And here is an icon key that explains what each icon means:
